Warranty

Warranty Service
If the product fails to function due to defects in either materials or workmanship, Volk will, at its option, either repair or replace the product without charge, subject to the Warranty Limitations.

Warranty Coverage
Volk Optical warrants its Non-contact Slit Lamp & BIO Lenses against defects in materials or workmanship for a period of 10 years from receipt by end user.
Volk Optical warrants its ACS BIO Lenses against defects in materials or workmanship for a period of 1 year from receipt by end user.
Volk Optical warrants its Volk Contact Laser & Diagnostic Lenses against defects in materials or workmanship for a period of 5 years from receipt by end user.
Volk Optical warrants its All Glass G Series Mirrored Lenses against defects in materials or workmanship for a period of 4 years from receipt by end user.
Volk Optical warrants its standard 3 Mirror Lenses against defects in materials or workmanship for a period of 1 year from receipt by end user.
Volk Optical warrants its ROLS Reinverter against defects in materials or workmanship for a period of 1 year from receipt by end user.
Volk Optical warrants its Volk Vitrectomy Lenses against defects in materials or workmanship for a period of 1 year from receipt by end user.
Volk Optical warrants its ACS Lenses against defects in materials or workmanship for a period of 6 months or 100 cycles from receipt by end user.
Volk Optical warrants its Volk Power, Contact, Yellow Filter, Retinal Scale and Lid Lens Adapters; VitreoLens Handle, Infusion Handle & Steady Mount against defects in materials or workmanship for a period of 6 years from receipt by end user.

Customers shall be responsible for returning products for warranty service to Volk Optical, 7893 Enterprise Drive, Mentor, OH 44060.

Warranty repairs will include all labor, adjustments and replacement parts. Replacement parts may be remanufactured or contain remanufactured materials.

Warranty Limitations
Warranty service may not be provided without proof the product was purchased from Volk Optical Inc. or an Authorized Volk Distributor.
This Warranty becomes null and void if the customer fails to return the product in packaging consistent with the original protective packaging and it results in shipping damage.
This warranty becomes null and void if the customer fails to follow the recommended cleaning, disinfection and sterilization instructions and/or cautions contained in the product instruction manual.
This warranty does not cover service required because of disassembly, unauthorized modifications or service, misuse and abuse.

Limit of Liability
Volk shall not be responsible for loss of income or profit resulting from downtime costs or loss of equipment use.

If you have questions regarding Volk’s Warranty, please contact Volk Optical.

Toll Free: 800-345-8655 (USA)
Telephone: 440-942-6161
Fax: 440-942-2257
email: volk@volk.com